Terms & Condition

Last Updated: June 2026

Welcome to eSaral Store. By accessing, browsing, or purchasing products from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About eSaral Store

eSaral Store provides educational products and resources, including books, study materials, modules, test series, and other learning aids for students preparing for JEE, NEET, and various competitive examinations.

2. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

3. Products & Availability

  • All products are subject to availability.
  • We reserve the right to modify, update, or discontinue any product without prior notice.
  • Product images are for representation purposes and actual products may vary slightly.

4. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • eSaral reserves the right to revise pricing without prior notice.
  • Payments are processed through secure third-party payment gateways.
  • We are not responsible for payment failures due to banking, network, or gateway-related issues.

5. Order Processing

  • Orders are confirmed only after successful payment verification.
  • eSaral reserves the right to cancel any order in cases of:
    • Incorrect pricing
    • Product unavailability
    • Fraudulent or suspicious transactions
    • Technical errors

In such cases, the customer will be informed and eligible refunds will be processed.

6. Shipping & Delivery

  • Orders are processed and dispatched within the timelines mentioned on the website.
  • Delivery timelines may vary depending on location, courier partner availability, weather conditions, or unforeseen circumstances.
  • eSaral shall not be liable for delays caused by third-party logistics providers.

7. Return & Refund Policy

  • Return and refund requests will be handled according to our Return & Refund Policy.
  • Products damaged during transit must be reported within 48 hours of delivery.
  • Refunds, if approved, will be processed to the original payment method.

Digital Products

For digital products such as:

  • PDFs
  • E-books
  • Test Series
  • Online Study Material
  • Downloadable Content

No refund shall be provided once access has been granted or the content has been downloaded, except where required by applicable law.

8. Intellectual Property Rights

All content available on eSaral Store, including but not limited to:

  • Logos
  • Branding
  • Study Material
  • Modules
  • Videos
  • Graphics
  • Text Content
  • Images
  • PDFs

is the exclusive property of eSaral and is protected by applicable copyright and intellectual property laws.

Unauthorized copying, reproduction, redistribution, resale, or sharing of any content is strictly prohibited.

9. User Responsibilities

Users agree not to:

  • Violate any applicable laws.
  • Copy or distribute copyrighted educational content.
  • Attempt unauthorized access to website systems.
  • Upload harmful software, viruses, or malicious code.
  • Engage in fraudulent activities.

10. Limitation of Liability

eSaral shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Website interruptions
  • Technical issues
  • Product delivery delays
  • Inaccuracies in content
  • User misuse of products or services

11. Privacy

Your use of the website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described therein.

12. Changes to Terms

eSaral reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Jaipur, Rajasthan.

14. Contact Us

For any questions regarding these Terms & Conditions, please contact:

eSaral Store
Email: Contact@eSaral.com
Website: eSaralStore